Step 1: Please pre-pay for the services (Here) you would like use to perform

 Step 2: Download and fill out our XBox Controller Repair Authorization form Here

Step 3: Bubble wrap you controller and pack it away in a reasonable sized box along with your XBox Controller Repair Authorization form fully filled out to reduce damage during shipping

Step 4: Mail your package to:

CCT Repairs
157 Church Street
19th Floor
New Haven CT 06510

Step 5: Generally we try and turn around controllers depending on our inventory around in 24 to 48 but not guaranteed